Accessibility Statement

Last updated: October 2025

A3 Online (trading name of The Alternative Accommodation Agency Limited) is committed to ensuring that our website www.a3-online.co.uk is accessible to everyone, including people with disabilities.

We aim to make our website easy to use, understand, and navigate for all visitors.

1. Our Commitment

We strive to ensure that everyone can:

  • Access all information and content easily.

  • Navigate our website using a keyboard or assistive technologies.

  • Read text clearly with good contrast and scalable fonts.

  • Use alternative text for images where appropriate.

  • Access our forms and contact methods without barriers.

We are committed to continually improving accessibility and usability for all users.

2. Accessibility Features

To support accessibility, we have:

  • Used clear headings and consistent structure.

  • Ensured readable font sizes and high-contrast colours.

  • Added descriptive alternative text to important images.

  • Structured pages for compatibility with screen readers and assistive tools.

  • Designed layouts to be responsive and mobile-friendly.

If you experience any difficulty accessing information, please let us know so we can improve.

3. Ongoing Improvements

While we work to meet recognised accessibility standards (such as the Web Content Accessibility Guidelines – WCAG 2.1, Level AA), we recognise that some content may not yet meet all requirements.

We are actively reviewing and updating our website to improve accessibility over time.

4. Feedback and Contact Information

We welcome feedback on the accessibility of our website.

If you encounter any barriers or require information in an alternative format, please contact us:

📧 info@a3-online.co.uk
📍 Capital House, 4 Hoffmanns Way, Chelmsford, Essex, CM1 1GU

We will do our best to respond within a reasonable timeframe and provide accessible alternatives where possible.

5. Technical Information

This website is designed to be compatible with current major browsers (such as Chrome, Edge, Safari, and Firefox).
We recommend keeping your browser and operating system up to date for the best experience.

6. Enforcement Procedure

If you are not satisfied with how we respond to your accessibility feedback, you have the right to contact the Equality and Human Rights Commission (EHRC) at www.equalityhumanrights.com for further guidance.

A3 Online
A trading name of The Alternative Accommodation Agency Limited
Registered in England & Wales (Company No. 06847852)
📧 info@a3-online.co.uk